No Refunds Policy
When you make a purchase from RarxNetwork, you are buying a license to use encrypted FiveM scripts distributed through the Tebex platform by CFX.re. Please note that all transactions are final, and we do not offer refunds under normal circumstances.
Digital Products
All products sold by RarxNetwork are digital virtual items with no real-world value. These items:
- Are virtual and exist only within the FiveM platform
- Cannot be exchanged for real-world currency
- Are licensed for use, not owned outright
- Are tied to your CFX.re account via Tebex's licensing system
Exceptions - Critical Errors
Refunds may be considered only in the following exceptional circumstances:
- Critical Non-Repairable Errors: If the script contains a critical error that cannot be repaired within 30 days of reporting, and the error prevents the script from functioning as advertised.
- False Advertising: If the script does not perform as explicitly promised in the product description (e.g., advertised as compatible with QBCore, ESX, and QBox but fails to work with one of these frameworks).
To request a refund under these exceptions, you must:
- Contact us at admin@rarxnetwork.com within 15 days of purchase
- Provide detailed evidence of the issue
- Allow our team 30 days to attempt to repair the issue
- Cooperate with our support team during troubleshooting
Buyer Responsibility
It is the buyer's sole responsibility to verify all product details before making a purchase. By completing a purchase, you acknowledge that you have:
- Read the full product description and documentation
- Watched the preview video (if available)
- Verified compatibility with your server setup and framework
- Ensured you are purchasing the correct product
- Understood that all sales are final
We are NOT responsible for:
- Purchases made without reading the product description
- Buying the wrong product by mistake
- Impulse purchases without proper verification
- Purchases based on incorrect links from third parties
- Misunderstanding of product features or capabilities
Have questions before purchasing? Join our Discord server and ask! Our team will guide you to ensure you're buying the right product for your needs. We're here to help before you buy, but we cannot issue refunds for incorrect purchases.
Account Bans
If you are banned from the CFX.re platform for violating their rules or terms of service, you will not be eligible for a refund. We are not responsible for:
- Bans imposed by CFX.re on your account
- Loss of access to purchased scripts due to account suspension
- Misuse of your CFX.re account credentials
The CFX.re platform reserves the right to enforce bans at its discretion and to modify its rules at any time.
Chargebacks
Initiating a chargeback is strictly prohibited and will result in:
- Immediate permanent ban from RarxNetwork services
- Reporting to Tebex for investigation
- Potential permanent ban from your CFX.re account, as per Tebex and CFX.re policies
- Loss of all purchased licenses and access
If you have a legitimate dispute, please contact us at admin@rarxnetwork.com or join our Discord server before initiating any chargeback.
Warranty & Support
All scripts purchased from RarxNetwork include:
- 30 days of technical support for critical issues
- Free lifetime updates for the script version purchased
- Documentation available for installation and configuration
- Community support via our Discord server
Please note:
- We do not provide installation services - follow the documentation provided
- We are not responsible for compatibility issues with third-party scripts unless explicitly stated
- Support is provided on a best-effort basis via Discord and email
License Restrictions
Licenses purchased through Tebex are:
- Tied to your CFX.re account and cannot be transferred
- Non-transferable if you sell your server
- Non-refundable if you stop using the script
- Subject to Tebex's license enforcement system
Store Discontinuation & Updates
If RarxNetwork store is discontinued or our business ceases operations:
- No refunds will be issued
- Already-downloaded scripts will continue to work - Scripts are encrypted with CFX.re/Tebex licensing and remain functional as long as your CFX.re account is active
- No future updates or support - You will not receive any new updates, bug fixes, or technical support
- Documentation access may be lost - Access to online documentation and support materials may be discontinued
We reserve the right to discontinue updates or support for any product at any time without prior notice or refund.
Payment Processing
All payments are processed securely through Tebex, an authorized payment platform for CFX.re. By making a purchase, you agree to Tebex's terms of service and payment policies, which can be found at:
Age Requirement
You must be 18 years of age or older to make a purchase from RarxNetwork. By completing a purchase, you confirm that you meet this age requirement.
Governing Law
This Refund Policy is governed by the laws of Spain. Any disputes arising from purchases or this policy will be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.
Contact Us
If you have any questions about this Refund Policy or need assistance, please contact us:
Important: By making a purchase from RarxNetwork, you acknowledge that you have read, understood, and agree to this Refund Policy. This policy may be updated at any time, and continued use of our services constitutes acceptance of any changes.